Smart Meter Opt-Out Program


In early 2012, the CPUC issued interim Decisions for customers of Edison, PG&E, and SDG&E who do not wish to have a smart meter at their premises.

  • Interim fees were set at $75 for initial enrollment with a $10 monthly charge.
  • CARE customer fees were set at $10 for initial enrollment with a $5 monthly charge.

In April 2012, the CPUC issued a Ruling consolidating the Opt-Out Program for all utilities. The CPUC issued a Scoping Memo in June 2012 directing all four utilities and interested parties to submit Testimony regarding cost and cost allocation issues regarding the possibility of a community opt-out option and the legality of charging fees to those customers opting-out for medical reasons.

Edison, PG&E, SDG&E, and SoCalGas submitted testimony in August.

Evidentiary Hearings were held at the CPUC.


ORA Position 

ORA supports a smart meter opt-out program that balances program cost with keeping the program affordable for customers and avoiding rate shock. ORA proposed solutions that would result in a cost-effective solution.

  • Reduce utility request for Opt-Out Program costs: 
    • Edison from $20.8 million to $17.8 million
    • PG&E from $43.1 million to $27.2 million
    • SDG&E from $1.5 million to $1.4 million
    • SoCalGas from $29.9 million to $13.4 million
  • Prevent the cost of restoring smart meter service should the customer exit the Opt-Out Program.
  • Benchmark monthly meter reading costs across utilities and suggest cost-minimizing strategies.
  • Disallow costs for the purchase of additional legacy meters to support the Opt-Out Program.

See ORA's January 11, 2013 Brief.

See ORA's January 25, 2013 Reply Brief.

ORA Testimony

See ORA’s October 5, 2012 Testimony.


Proceeding Status

A Proposed Decision is expected in April 2013 with a final CPUC Decision as early as May 2013.

See the Proceeding docket. 


Other Resources

See PG&E’s customer opt-out webpage.

See Edison’s customer opt-out webpage.

See SDG&E’s customer opt-out webpage.  

See SoCalGas’ customer opt-out webpage.